Ordered a Frigidaire range from them on eBay because Sears had the same item but it was not in stock. Delivery was expected shortly. Rainbow subcontracts to Almo Distributing who has a warehouse 2.5 hours from here and advertises delivery nationwide in 1-2 days. Almo then subcontracted to Milan Express in Cleveland to have the unit brought to my home. Milan called yesterday to arrange delivery for last night. It is December, 32^F outdoors with snow and rain as typical for this time of year. Milan never showed up last night; I called them after delivery was supposed to arrive and they had no answers. Then I called them this morning and they said that they have ONLY SEMIS and can't do delivery residentially, but one of the employees has a company pickup truck. I spoke with the employee who refuses to deliver because IT IS RAINING AND HE DOES NOT HAVE A TARP TO COVER THE APPLIANCE IN HIS PICKUP TRUCK and when I suggested he could go to Lowe's or Home Depot to get one, he flatly refused to go buy one. HUH? So, he says that when the weather gets better he'll deliver it. OF COURSE, AROUND HERE, THAT COULD MEAN SPRINGTIME. This delivery snafu is unbelievable. Totally unreliable!