Quicken Loans / gave me false numbers then after a $400.00 fee claimed I am not eligible

United States Review updated:
Contact information:
Phone: 8002266308 ext.66204

upon calling eileeen tetz says she can see from my income and the purchase price that i would be approved. then she ran my credit tthen sent my a pre-approval letter. then after the home under contract. she required documents to be signed. prior to those papers being signed, i required accurate number and lock my rates. she asked for the taxes on the home and i gave them to her. she still said i qualify and requested $400 to ensure that i will complete the loan with her. after the $400.00. all of a sudden the communication was scarce, another person start calling in place of her claiming to be a client customer care(which stop all communication with the loan agent). Then 5 days later (after the check cleared) all of a sudden my taxes is the reason i am not approved for the loan. she received a certification letter of the taxes being $1000 more then told in the beginning. now she making up all these lies to make me believe it wasnt a scam in the beginning. like even with a co-borrower their score also have to be at least 620 and have to be a relative and have to live with you in the purchased home. all of that plus the purchase price need to decrease about $20, 000 then its approved

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  • Do
      8th of Feb, 2010

    thats why you need to deal with person to person. you called quicken because you thought you can get somehting cheap esp rates.
    this is your biggest investment and you must make all effort no shortcuts.

    if you deal with brokers - you must be referred by a satisfied customer
    if you deal with retail banks - then walk into the same branch where you have your checking and savings.

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