Qoo10 Singapore & 13mobile.net / item not received
[protected] - order number
My money has been deducted from my banking statement and i did not receive this item ordered 2 months ago. What is happening here?
I emailed and the reply i received was to do a self collection. Yesterday i came down all the way from home to the pick up point to do a self collection as instructed by the email but the customer service collection counter lady told me that my eticket has expired. I was wondering what is eticket then, a thing that i am not known of as all my orders has been delivered promptly. I am now back in singapore after serving my national service trainings at brunei and i am looking into this matter whereby why a thing that i already paid for and i can't claim for it.
My order status is delivered. This is a total fraud.
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