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Public Storage / help me please! 33134

1 Miami, FL, United States Review updated:
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Unfortunately when I put my sentimental valued items.. kids clothing... of my 4 boys which I raise... I trusted public storage. many times customers put things that don't fit in their home. I put my home in storage. unemployed I fell behind. without notice of auction date all was auctioned. I was insulted... harassed and humiliated by staff when all I begged and cried for the things I could never replace. pictures... diplomas... drawings... scrap books. our clothing, shoes, birth videos... as I cried desperately... employee which I have her name said none of it is yours too bad. I understand. but my pictures and awards have no value only to me. she yelled... offended me humiliated me because I failed payment. if I was well off I wouldn't have put belongings of a family of 5 in a unit. I met the auction winner outside after 72 hours of watching hoping to get my personal items. he told me 250 dollars and its all yours. many things missing. who took it? did storage.?? did he? investigate please before I file report w authority

Jan 28, 2018
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  • Sh
      29th of Jan, 2018
    0 Votes

    That's awesome that you were able to contact the gentleman who won the storage unit. At least you got back many of the items.

    With respect, do you know of anything anyone did illegally? I don't see you being able to do anything further. Am I wrong?

  • 9w
      29th of Jan, 2018
    0 Votes

    not sure how long the unit being unpaid goes before they deem it abandoned ( unpaid) but they should of given you some type of notice about it
    as far as legality of it after so long the items are considered abanonded and are no longer yours
    so they were within there rights to hold a auction
    as for getting your belongings back that's between you the one that offered the payment from you
    as for anything missing that's a mystery

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