The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

provident Funding, DBA: Lendervend / Poor Quality

1 1633 Bayshore Hwy., Suite 155Burlingame, CA, United States Review updated:

Provident Funding did the appraisal for my property. The information they stated in their appraisal report was wrong and inaccurate. But, Provident ignored my complain and refused to refund the fees.

Sort by: UpDate | Rating


  • Si
      27th of May, 2010
    0 Votes

    Provident Funding lacks seriously in the communication department. They hide behind voice answering machines and email addresses that never get you a response. You cannot get a live body on the phone when you call them and they will only respond to your email if it suits them. You cannot locate any information on the net in reference to who you can contact there with a complaint. They tell appraisers their service is free to them, yet I am sure the borrowers are not paying "$295.00" for an appraisal, which means Lendervend is taking a huge chunk of the appraisers fee for themselves and their shotty so called service. I don't call that FREE. I hope appraiser's wise up and stop competing for their orders. Maybe when they need US, they'll be the ones begging us to take their orders, instead of vise versa!

  • Fu
      15th of May, 2012
    0 Votes

    They charge the customer $405. They say that they have a technology fee of $50 and a management fee of $50 and then they get $10 because they require you to use a credit card. They make more than a nickel off of every piece of the system.

Post your comment