Primus / internet & customer service
After numerous phone calls with technicians and customer service representatives, my internet is still cutting out and works when it feels like.
Not to mention I am always being left on hold for a minimum of 25 min to 38 min and when I select a call back I never get a call back.
Being a loyal customer I have only been once accomodated with loyalty discount. My bill is still high with seldom working services and I can never receive proper assistance because of the attitudes that the representatives have.
Updated by Robrob24, Jun 30, 2017
They are simply ridiculous. Primus in Canada ( in case no one has heard of them)
More Primus Complaints & Reviews
- Primus Canada - scam and cheating 
- Primus Canada - failure to terminate services twice 
- Primus Care - scam
- Primus Canada - customer services 
- Primus Telecommunications Canada Inc - primus triple value bundle rip off 
- Primus.ca - internet services
- Primus Canada - customer service 
- Primus Canada - criminal harrassment 
- Primus - absolutely garbage service
- Primus Canada Inc. - harassment & delay