Priceline / misleading and dishonest

United States

My son booked a hotel room through Priceline. When he arrived at the hotel it was awful; the hallways smelled, the room smelled, and he did not feel safe. He left the hotel and stayed somewhere else. I contacted Priceline to get a refund on the room. They told me that I had to go through the hotel for the refund. I called the hotel and they told me that I had to g through Priceline for the refund. Back on the phone with Priceline. I have now been on hold for 42 minutes, and counting. This is obviously a scam. Someone needs to sue these people. I will never deal with Priceline again and I hope none of you will either.

Feb 15, 2014

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