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Portrait Innovations / customer service

1 Huntersville, NC, United States

We were at the huntersville studio today Aug 12, 2017. Ian waited on us. He did all the different poses. We got to where we viewed and placed our order. We came in for the special package of 33 prints for 23.99. I then ordered 3 more sheets. He kept showing more pics and kept telling us the prices. I told him I wasn't there to buy all the portraits. He then preceded to ask why not amd told me that I was just going to discard all the other pics. I told him I didn't need that many pics. This is pics of my grandbabies and he knew I loved all the pics. But I wasn't going to spend 400 on them. He then asked my son was he not going to buy any of his own kids. I told him I was buying them as a gift. He made us feel bad for not getting all of them and I didn't appreciate that at all.

Aug 12, 2017

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