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[Resolved] Pick n Pay / terrible service

On the 9th of June I visited pick n pay Goldman and the service I received was very terrible the cashier by the name of Portia Mnqeta was very bad she just left me standing without saying anything to me to look for a manager to authorise my payment with a gift card that why it doesn't require a pin number, l think you should train your staff about the gift can that don't request for pin the service was very terrible

  • Resolution statement

    Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

  • Updated by Scelisile Khumalo, Jun 09, 2018

    On the 9th of June I visited pick n pay Goldman and the service I received was very terrible the cashier by the name of Portia Mnqeta was very bad she just left me standing without saying anything to me to look for a manager to authorise my payment with a gift card that why it doesn't require a pin number, l think you should train your staff about the gift can that don't request for pin the service was very terrible

  • Pick n Pay Customer Care's Response, Aug 20, 2018

    Good Day All Pick N Pay Customers

    Please kindly send all complaints/ inquiry's directly to Pick n Pay on the below email address for a Pick N Pay consultant to address all concerns.

    [protected]@pnp.co.za
    [protected]@pnp.co.za
    [protected]@pnp.co.za‚Äč

    We can be contacted during the following office hours.

    Monday-Friday : 08:00 – 19:00
    Saturday : 08:00 – 19:00
    Sunday : 09:00 - 17:00
    Public Holidays : 09:00 - 17:00

    Our Contact number is [protected].

    Kind Regards
    Pick n Pay

Sc
Jun 09, 2018

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