Pep Boys / brake installation. private vehicle.

Charlotte, NC, United States
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Pep Boys installed incorrect size brake pads and did not lubricant the brakes.
Brakes unsafe and squeaking every time pressure applied.
Returned to Pep Boy dealer and was told issues would be addressed. Picked up car and applied brakes, no change and nothing had be done to solve the issue. Have had brakes inspected at another certified tire and brake dealer who confirmed issues with brake pad size, brakes not greased and overall poor quality of pads and installation.

Jul 31, 2018

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