Pei Wei Asian Diner / charge to my bank account that was cancelled and no refund from pei wei

Orlando, FL, United States

This is my fourth request to have my account credited when your cashier at your Store at the Loop, Hunter's Creek on John Young Parkway & Osceola Parkway, Orlando, Florida while standing at the "order here" counter she sent my order for pickup to your Sand Lake Crossing, at Dr. Phillips, which is my frequently used location. I requested to see a Manager, Sean, I believe was his name who made contact with your other location to cancel the order as it was a Pei Wei mistake!! I purchased the order from your John Young Store location and was still charged by your Dr. Phillips location, $50.27!! I am requesting that you please refund this amount to my bank Suntrust 2039. I am a frequent Rewards customer:- Shirleyann La Fond, [protected]. This is the second time that my order was mishandled by your Company and when they tried to make good I complimented your Server Danika, to which you acknowledged.
Oct 03, 2018 was the date purchased and my account was charged!!

Oct 21, 2018

Post your comment