PECO / Customer service

Kennett Square, PA, United States

We had the same issue with peco. We call peco to change our service under our name and they stated that old tenant had unpaid balance. They ask for lease, two forms of ID after three days they finally received our document. Then they had to verify with landlord. it took one week for them to contact our landlord and everytime we call them they will say something different and now, they want us to pay 900 dollars from the previous tenant in order to get light. This is the worst company and the WORST customer service ever. I still can't believe we have to pay other people account in order to get service. They are lucky there only company in our township that provide electricity. I think that why they take advantage of there customer. WORST COMPANY EVER !!!

Jun 4, 2015

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