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Pay Power / Registering a card

1 Victoria, British Columbia, Canada

I have been using the paypower credit card for about 2 years now and had no problems in the beginning.
Now of late I cannot find the reload packs at most locations in Victoria that previously had them.
Last week we had to buy a card as no reload packs were available.
I am out of the country, my husband is in Victoria so I need the money transferred onto my existing card.
I registered the new card but verification was not passed ( unbelievable as I have registered numerous cards before).
Called customer service who said he could do the transfer but it would take 1-2 business days. Today is the 2nd day, I dont have the money and I have waited on the phone for an hour for a customer service rep but to no avail.
I am extremely dissatisfied as I find the service has completely deteriorated, even the reps seem to be less helpful. I have spent $50 and to date I cannot use my money.

Di
Jul 7, 2015

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