The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Optionetics / Internet Fraud involving free software trial!

1 United States Review updated:

Optionetics is a company that provides training for options trading. They are based in Redwood City, CA. The company runs Internet ads for a free software trial. The consumer clicks the ad and is taken to the Optionetics website, www.optionetics.com. During the registration process, the consumer is asked for his credit card information but is assured repeatedly that he will not be charged as long as he cancels his free trial within 14 days. The consumer cancels the free trial before the deadline and is again assured that he will not be charged. A couple of weeks later, Optionetics charges the consumer's credit card $75 without authorization. Optionetics claims that the $75 is for the instruction manual. They mail this instruction manual, which is 20 pieces of copier paper, without asking the customer and then charge his card without authorization. This is illegal and is obviously fraud.

Sort by: UpDate | Rating

Comments

Ai
  5th of Dec, 2008
0 Votes

Dear California Consumer:

I'm investigating a consumer class action against Optionetics on behalf of California consumers for violations of the Unfair Business Practices Act.

Please give me a call to discuss. Thank you.


Edwin Aiwazian
THE AIWAZIAN LAW FIRM
330 Arden Avenue, Suite 205
Glendale, CA 91203
Phone (818) 265-1020
Fax (818) 265-1021

Post your comment