Onlingo / Dishonest Business
I can tell you from experience that the only way to deal with this company is to dispute the charges with your credit card company!!!!!
I also got some direct phone numbers....thier parent company is Syndero located in San Francisco. You can speak with thier CEO Brad Klaus and explain the poor service you have received from his so called CS dept. I also found the name of thier VP of "Customer Service" Corri Tanner on thier web site, however he is never available and I was told by "Merredeth" that he does not speak to customers--EVER!!! Wow....what service Mr. Tanner! I did get his personal email as well as Brad which are ctanner and bklaus @syndero.com....
I hope you can all get some help this way! Please help get the word out!!!!!