O2 / dsl

Hamburg, DE
Contact information:

I lived and worked in Germany for two years in Hessen. When I moved back to the Netherlands I cancelled my Internet and returned the modem. Later I noticed they had been taking money from my German bank account. They claimed I didn't return the modem. I lost the receipt in the removal and couldn't prove it:( So much for DHL in Germany.
In total I paid about 180 euro for a modem I returned. After a lengthy exchange of letters I finally got rid of them. The last mail I received indicated that they want to pay me 26, 90 euros. But as I cancelled my German bank account and they only do money transfers to German bank accounts...

Mar 31, 2017

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