Nomorerack.com / Stay away from this website
I ordered 3 Balance Bracelets. They were junk, but they were only $7 each so I was just going to through them away. 4 months after I had ordered them, I received a survey regarding this product from NoMoreRack directly. I responded, and received an email back apologizing and urging me to return them for a refund. I did so a MONTH ago (tracked by USPS) and have heard nothing nor had a refund! So today I called them, and after a very long hold, a woman named Meria speaking very broken English proceeds to read repeatedly from her script, "I am sorry mam, but there is a strict 30 day return policy". I asked to speak with a supervisor, and she stated that they were going to tell me the same thing. I told them that I wanted to speak with one now! She put me on hold for several minutes, and came back and stated that the supervisor was on the phone. I told her that I would wait and she put me on a long hold again. When she came back on, she stated that the supervisor was still on the line, but that there was a strict 30 day return policy". I asked her why it was then, that the company sent ME an email 4 months after I purchased them, apologizing for the quality of the item, and urging me to return them for a refund? She had no answer. I immediately sent a long email to nomorerack.com and explained what had happened, along with a copy of the original email from them. Let's see what they do now. I asked them if they were willing to lose myself and my 5 co workers that order from them, over a $21 refund? Now I wait for their response...I'm holding my breath. Guess it is time to jump on my social sites to let everyone know about their customer service. Too bad.
More Nomorerack.com Complaints & Reviews
- Nomorerack.com - Nomorerack is selling counterfeit Beats by Dr. Dre headphones 
- Nomorerack.com - Terrible first experience 
- Nomorerack.com - Charged my credit card - never delivered 
- Nomorerack.com - The worst customer service I have ever dealt with 
- Nomorerack.com - Never received item 
- Choxi / NoMoreRack.com - No more nomorerack
- Choxi / NoMoreRack.com - Did not receive several orders placed in august 2016
- Choxi - Did not receive all my order from choxi.
- Nomorerack/Choxi - Cannot get in touch with customer service by phone or email
- Choxi - Did not receive my order