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Nokia 7100 / i will not deal with nokia i2 again

1 Egypt Review updated:

Dear All,



My name is Ibrahim Khaled and I am an Egyptian Citizen. I bought a new mobile “NOKIA 7100” from one of your stores herein Egypt on 28/03/09, next day while I was trying to use it I found out that it is not working so I went to the store they told me that I have to leave it for a week so that they can check it out and fix it, , and I did, But unfortunately they kept the mobile with them for 20 days and then they called me and told me that it was changed, I took the new one and next day while I was trying to use it I found the same problem and its not working I went again to the store and met the manager he told me that I have to leave the mobile for another week so they could send it to the service to fix it and I left the mobile for another 14 Days because as usual they didn’t fix it in the exact date, any were, I took my mobile and went home I tried to use it but I was so shocked as the mobile was still unfixed and when I called the store they told me to give it back to the service to be fixed. Actually I am so disappointed from i2 and starting from today I will not Buy any mobile from it again I will buy from the competitor (Raya) and I will tell al my friends about this story and I will send it to the newspaper to make a counter advertising.

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Comments

  • Em
      30th of Aug, 2009
    0 Votes

    فعلا توكيل فى غايه الكسل والمعامله سيئه جدا ومنتجات رديئه انا اشتريت موبايل من سنه 2007 وحصل فيه عطل فى سنه 2009 ورحت لفرع مساكن العبور اللى هو فى فرع صيانه والموظف من غير مايتعب نفسه ولا يتحرك من مكانه بيقولى انه معندوش قطع الغيار بتاعه الموبايل لأنهم وقفو التعامل مع النوع ده قلتلو طيب انا اعمل ايه ما انا شاريه منكم هما دخلو سلعه للبلد وملزمين انهم يوفرو قطع الغيار ولا ا اسافر يعنى المانيا اجيبها الموظف رد عليا فى منتهى البرود والتهكم بيقولى والله انتى مالكيش عندنا غير سنه الضمان بعد كده احنا مش مسؤلين عن الموبايل قلتلو سنه الضمان يعنى تصلحو الموبايل فرى وبعد السنه دى انا اتحمل تكاليف الصيانه وانتو ملزمين بأصلاحه يقولى نسبه تصليح الموبايل لا تتعدى 50% وعمال يقولى ياه ده موبايل قديم قوى ويسخر منى هو من سنه 2007 بقى قديم اوى وهو انا يعنى حمل انى اجيب موبايل كل سنتين بلألافات حسبى الله ونعم الوكيل فيهم

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