Niwali reviews and complaints
Charged $69.95 for &free& trial of product
After filling out an online survey for Kohl's, I was given 3 products to chose from for filling out the survey, and was only asked to pay for shipping. I chose an oil from Niwali thinking this was indeed a free offer. After 14 days I received an email alerting me to a charge for $69.95. I had to pay for the shipping so that's how they got my credit card number. When I called, the rep said that this had been a 14-day trial, which was a surprise to me as well as the exorbitant price for the small bottle I received. They said they would refund it but I would have to pay again for shipping and wait several days for the refund. I am very upset that it was not made explicitly clear that this was only a trial--and the price was undisclosed until after I got charged.
Company Business Name: Niwali
Country of complaint: United States
Asked for refund but never got it
I ordered the product from the company Niwali. After I received it, I understood that I couldn’t use this production, because it contained gelatin. I contacted the customer services and told everything to a man and asked for refund. They told me that they can return only half of the sum. I agreed and sent the order back, but I still haven’t received anything from them. I wonder if there are other people, who had the same experience. Can you write comments about your situation, please?
Company Business Name: Niwali
Country of complaint: United States
Address: Aventura, FL, 33180, 20533 Biscayne Blvd #759
My husband did a survey to get a free gift, I know, I know, there is no such thing as free. He did have to pay for shipping $5.95, this of course gave them our credit card number. He got the product and took it a few days, but it messed with his blood sugar, so he stopped. Then this morning we get an alert that our account has been charged $71.51 from the Niwali company for an auto ship of the product. We contacted them and let them know we didn't order anything, they said since we didn't return the "free gift" in 14 days we were agreeing to auto ship. Some "Gift" they said we needed to return the bottle to get a refund for the new bottle...right! So I contacted the bank and shut off that card so they can't take more money from us, then I contacted the FBI and filed a compliant. If this has happened to you please post to this forum so we can start a class action lawsuit.
I ordered Garcinia Cambogia from the Niwali. It was free trial, but the seller charged me for the postage and after several days for the full price. I haven’t subscribed for further orders or anything, but they took money and no one replied to my emails after that. I just don’t know what to do and how to reach the seller. I wonder if there are other people, who had the same experience. Can you provide any good piece of advice?
i did order garcinia as well from the same company but i haven't got charged so fat they actually gave me a pretty good discount of 39.95 + 100 us gift card to redeem another garcinia bottle this is the number i called in to get the discount [protected]
Hello Borrov!
I also order Garcinia Cambogia from the Niwali, and the product is great!.
Check the label of the bottle for there phone number, that how I got a hold of them.
Give them a call I'm sure they will be willing to help you.
Hannah