Nike / bad customer care
Nike stores in India are providing wrong information. I went to a Nike stoer and purchased
NIke running shoes (these are my 6th pair of Nike shoes.). I asked the sales man, "Are the same models available in US?". The response was that
"Models are made as per terrrain ect. which are specific to India". Based on this purchased the shoe, but reality is
it is same as in USA and the price diffential is over 60%. I wanted to give the shoes back to the store but the
store manager responsed in a negative way. Calling up Nike's office doesn't help as well. I mailed them and called them 100 times, they didnot respond.The regional manager says call me after half an hour and never is available after half an hour.I am surprised by their not responding.
Nike has a brand, and it is not living upto it. Based on false information they sell goods in Indian stores. And also don't respond to the customer care.