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Newport Cigarettes


stale cigarettes

Complaint Rating:  47 % with 15 votes
47% 15
i have been smokin newports since i was 16 i am now 31 i have never had a problem til today i went to the gas station today a bought 5 packs of ciggs so i open the first take one out light it stale as heck so i open the next same thing and so on and so forth well i go back to the station and tell them same cleark i bouth them from and he says take it up with them i can not refund u that money well i am a single mom money is tight i couldnt afford for that to happen and now i have no way to contact the company cant find the number or address isnt that a shock just my luck so if someone can please help me with this that would be great my name is Diana ty soo much
Complaint comments Comments (15)    Updated: Complaint country United States Complaint category Other


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A  5th of Jul, 2010 by    +1 Votes
I had the same problem. I found the number for newport. Here it is incase you haven't found it yet. 1-877-703-0386. I hope this helps you out!
N  22nd of Nov, 2010 by    +1 Votes
I am a regular Newport smoker for 15years and have had some issues here but this time i am very unsatisfied due to purchasing a carton of very stale cigarettes please contact me at danamariebladsacker@rocketmail.com
N  15th of Mar, 2011 by    +1 Votes
hi my name is belinda jordan im 34 yrs old i been smoking newport 4 14 on years i just purchased a carton cigarettes and they r very staled im very upset cause all i wanted 2 do is exchanged them and the store wouldnt i hope someone can help u can contact me at 1406 e 40th cleveland ohio 44103 the numbers on bottom of packs is1b07 320 1751
N  6th of Dec, 2012 by    0 Votes
The store at 5017 east neveda, detroit mi. 48234 rasied the price to $7.25. No other store in Detroit has these prices. This store is ripping newport customers off. Please do something this is un fair.
N  7th of Mar, 2013 by    0 Votes
I bought several packs of new port lights and in all of them there was only 16 ciggaretts
N  8th of Jul, 2014 by    0 Votes
how do i contact newport to complain about a gas station over charging the customer the price says one thing and they charge more and n
ot id customer
N  14th of Mar, 2017 by    0 Votes
@melissa2014 2017 bp station in atl. doing the samething pack said 50 off should cost 5.43 but they still charging 5.93 a pck
N  13th of Oct, 2014 by    0 Votes
Hello, my name is samantha. I have been smoking cigarettes for years now and newports have always been my favorite.. Actually the only ones I will smoke. I have never had a problem until this week where I bought not one but two pack from two different stores and they were both stale.. I was very unhappy. I love newports and I would really like to give you guys another chance. Please contact me at Samisgreatt@gmail.com ! Thank You !
N  28th of Oct, 2014 by    0 Votes
half pack of my cigarettes were just like this I'm just now getting my phone to take a picture of it but I am very dissatisfied with my service I never complain when I have a problem with the a product because I figured its pointless and nobody will do anything about it but if this problem can be resolve please contact me at; samiedad2012@gmail.com..
N  5th of Oct, 2015 by    0 Votes
Flip open the Top of the pack and look under the cover, There a 1-877-760-0778 number, Or try 1-877-744-1234
N  4th of Nov, 2015 by    0 Votes
I bought a carton of newports on October 30, 2015 and I bought them from Augusta Ga, the first 2 packs were stale and contained only 17 in 2 of the packs! Is this a new thing newport is doing? If so I want the old way back...a carton of newports is close to $50 and where I come from in the south thats a good bit of money! I can be contacted at jamiechambers35@gmail.com. Thank you
N  11th of Jan, 2016 by    0 Votes
I have no complain just couldn't find another way of contacting Newport. I think your cigarettes are great. I've been smoking Marlboro for fifteen years and just made the switch to Newport.my email Joshua Benson780@gmail.com
D  28th of Jan, 2016 by    -2 Votes
If you are a single mother with no money, maybe you should quit smoking and then you won't have to worry about money then. How does that sound? Maybe you can make some cash for smokes if you give a couple hand jobs on the weekend you white trash.
A  4th of Nov, 2016 by    0 Votes
I think New Port has changed the formula on there mentol cigarettes. I been smoking since I was 14 and I am over 40. I purchased cigarettes from 3 different Vendors and guess what they all taste nasty. They also smoke different as if yoj have to inhale alot harder. What we can do is all contact Newport and complain. I cant smoke these new ones!! I will jave to quit. Newport number is located on the top inside cover of your box.
N  23rd of Dec, 2017 by    0 Votes
I've been smokin Newports non menthols since they came out several times I've gotta packs with 16-17 in it an today I open a brand new pack and the second cig out of it just split basically all the way down when I went to light it

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