New York Sports Club [NYSC] / scam and lies

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I called around Oct. 25 to freeze my account from Nov '17 - March '18 and was charged a full month of membership fee. Have been calling for 3 weeks to ask for a refund, but still has not hear from anyone. Two separate employees that I spoke to said they have processed the refund, which is a lie.

Spoke to the manager (Catherine Dulman) this morning -- she wasn't much of a help. She was extremely rude and hostile. She also told me that she will process the refund. I came to find out that she never did. Additionally, someone changed my request date to freeze the account to Nov. 3.

NYSC is a scam company.

Nov 17, 2017

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