SUBMIT A COMPLAINT

New York Sports Club [NYSC]billing and payments

My name is Delia Morales back in January of this year I went personally into nysc in Hoboken on 14th street and cancelled my membership however the company continues to withdraw money out of my bank account. I spoke several times with the general manager she started that I was going to get a refund back and again this past week it happen again another withdraw I called Ann's spoke with her again she said she was on it and that she would call me back today Friday, I called her and the receptionist states she's busy and asked if she could help me I explained the situation she put me on hold comes back on the phone and states that the general manager is not there I requested to speak to someone on top of the general manager and she started that there is no one also requested a phone number to contact a CEO she stated she does not have that information I informed my bank of your company tries to withdraw again from my account that it is not authorized and your company is committing fraud

Yv
Jun 08, 2018

Post your comment