Net 10 Wireless / bringing a new phone to net 10

United States

On [protected], I needed a new cell phone. I bough one I like but it was for AT&T. So I bought a kit for $50 to change to Net 10. Once I activated the phone I was told I could only use the unlimited plans and not the plan I had been using. I had been using the pay as you go plan, 300 minutes for 60 days for $30. I ask why did not net 10 tell me before I spent my hard earned money. All I got in reply was the standard dippy answer, "I am sorry sir." So now I have a useless cell phone and an equally useless change over kit. Net 10 failure to provide full information has cost me over $100 and I have nothing to show for it.

Jan 13, 2016

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