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Neopost / company as a whole

Postage meter stopped being able to refill postage with the software again. Every time I call I'm on hold for 30 minutes or more, finally decided to cancel service and they tell me I have an auto-renew contract that dates back to 2012 and I have to pay $220 to get out of it. I'm so disgusted with this company I wrote a check and consider it a bargain to not ever have to deal with such a poorly run company again. Used to be a Hasler customer until neopost bought them out, requested a copy of the contract they say I signed that allows for a never ending renewable contract to infinity and have heard nothing. This company does not deserve your business.

Jl
May 31, 2018

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