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NaturalCures.com / Additional unauthorized charges!

1 United States Review updated:

I ordered his newest book and was charged and additional charge of $71.40 on my card which was totally unauthorized. Then when I called I was given this email address of customerserviceitvdirect.com, where I could lodge a complaint about the extra charge. Well... there is no actual place in which to do this except here. I do hope this gets to the appropriate hands where I can at least get my money refunded. I am going to lodge a complaint and also file charges against this company for fraudulent and deceptive practices with the FCC if I do not receive my money back in a reasonable amount of time. I was told on the phone it could take up to 4 - 6 weeks. How strange... since it took the woman at the other end of the phone line five minutes to take my money! If Mr. Trudeau is indeed owner/CEO of this company... then he is responsible for the people he hires to take his orders. Would like a response from you immediately upon receipt of this email please. What a shame, his books are interesting and informative...

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Comments

  • Je
      12th of Jul, 2007
    0 Votes

    I recently had a similar experience with NaturalCures.com. After signing up for the 2 week trial and canceling the same day, a charge was still made to my credit card. Immediately after I saw the charge, I emailed (since there is phone number on the contact page) them 4 times over the next 3 weeks. I received no response, and I am still trying to resolve the issue.

  • Ra
      4th of Sep, 2007
    0 Votes

    As mentioned above, the same thing has happened to me. I bought the book with a credit card and was charged $9.95 for membership, which I did not authorize. Since the email adddress cannot be accessed, I have written a letter and am trying to recoup the monies. I did not join, I do not want to join, and I want my money back for the unauthorized charges to my card.

  • Sa
      4th of Sep, 2007
    0 Votes

    To all victims of NaturalCures website:

    I subscribed to the 7 day free trail to Trudeau's website and since I was having problems entering the website(the password they gave me didn't work..surprise!) I canceled the FREE membership immediately. They have continued to charge my account every month, to this day.($15.90 per month for the website use and the newsletter I never ordered) I just recently reported it to my bank and had to write letters and submit evidence that I canceled the service on time. They are still trying to get my money back.. I think it will not be easy.


    Sanja

  • El
      7th of Sep, 2007
    0 Votes

    How do these guys get away with this??? I am canceling my credit card today. I have the same story as above. I don't think we will see any monies returned.

  • Pa
      16th of Sep, 2007
    0 Votes

    I agreed to a 30-day free trial to Natural Cures web site and the newsletter, with the option to call the toll-free number to cancel within that 30 days. I tried numerous times by phone but was never put through to speak to a representative, so I sent an email requesting cancelation and verification by return email . . . still with no response. I contacted my credit card company to see what could be done to avoid being charged and had to cancel my credit card to avoid charges.

    Even though Kevin Trudeau says many things that are true and beneficial, he needs to stop his company's unethical practices that he so vehemently condemns in others!

  • Sh
      18th of Sep, 2007
    0 Votes

    My account was billed for a newsletter after I was told it was free. Did not want to pay any money and they won't stop. Would like it cancelled.

  • Ki
      18th of Sep, 2007
    0 Votes

    Well I have been on hold 3 times now and the first time was about 15 mins, the second was 25 mins. and the guy hung up. Now I habve been on hold for about ten mis. and I am being charged for each calls....

    I am trying to get help for the $9.95 I was charged for express shipping when it went ground and both are showing on my bill.......

  • Ki
      18th of Sep, 2007
    0 Votes

    Also to let you know I was charged too much. the book was $14.95 + 9.95 Sh, then $9.95 for express and my total is $54.75.....Why?

  • Jo
      25th of Sep, 2007
    0 Votes

    I am being charged a fee $9.95 on my credit card that was not authorized. I purchased the book for resource purposes and did not authorize any other monies for anything else. Now I have this fee on my credit card. It's a shame that this persist and people are being ripped off. Now I have to change my credit card, because of some one is trying to get rich. Maybe what Mr. Trudeau was saying when he printed on the cover of his books, " They Don't Want You To Know About" was really his own statement and the part about the Government, maybe that also has a totally different meaning. Hopefully some one in government will catch up with him. He should be ashamed in the business that he conducts.

  • Na
      27th of Sep, 2007
    0 Votes

    I have had the same experience with the books and the newsletter as all of you. It refers you to a number you can never reach, plus the newsletter and other unsolicited charges as well. I reported it to the credit card company today, and they noted that since my last statement, another charge has been added , some kind of cleanse which I never ordered. The phone number is for ITV enterprises, which I goggled, and it is an advertisement for a "make money" scheme. Has anyone resolved this matter successfully? The charges amount to about $70 so far.

  • Ro
      20th of Oct, 2007
    0 Votes

    I canceled my membership 6 months ago before I would be billed the monthly $9.95. Only recently have I noticed that I have still been getting billed monthly adding up to $59.70 . I have e-mailed them numerous times without any reply. I love Kevin Trudeau's books and very helpful and true information. However his company's work ethic leaves me in disgust.

  • Ma
      22nd of Oct, 2007
    0 Votes

    I ordered the Weight Loss book by phone after watching an infomercial and, just like the rest of the complaints, agreed to a one month free trial of a news letter. I looked for about a week for the letter on my e-mails and nothing appeared. I started getting concerned that it would start at the end of the one month free trial period and then I would get billed 9.95 when I hadn't even seen it yet. I then tried calling the number given to me and, of course no human would respond, only voice messages. After trying several times to reach someone, I finally reached a David on an order line. I figured they would have to answer that line! They certainly weren't answering the "check your order status" or the "cancel your order" lines. Anyway, I requested he cancel my order and he said he did. I also called the credit card co. and told them about my concern about the legitimacy of the whole transaction. She will send me a form to fill out that will, hopefully, stop a monthly charge. From all the other letters, I'm quite concerned that this will never be resolved. Is there anyone out there who successfully got their money back.

  • Jo
      22nd of Oct, 2007
    0 Votes

    I am having the same problem... I order one of the Natural Cures book a few month ago. and ever since they have been taking money off my bank account... I have been trying to reach the number that the ordering line have giving me but nobody answers the phone... for two months I have been trying to solve this issue. However I was able to contact my bank and explain the issue and they was able to refund me back my money. I try asking my bank to put a block on my account from the Natural Cures Thief's, but they said I have to cancel it myself.

    Is there anyone out there who knows how to stop those monthly charges?

  • Fr
      25th of Oct, 2007
    0 Votes

    I DON'T WANT THE NEWS LETTER!

  • Me
      2nd of Nov, 2007
    0 Votes

    I tried the 30 day free trial, and on day three, was still unable to log on, so I e-mailed for assistance, and got no help whatsoever. I started to feel like I was being scammed, and so I cancelled the free trial and membership on day four. Well, for 3 months now, I have had the 9.95 charge show up on my bill, and still cannot log on. I called the 1-800 numbers they give you, and get put on hold for no less than 15 minutes at a time. I have only a cell phone, which charges me by the minute!!

    I guess my only alternative is to cancel my credit card.

    It would be great if all web sites like these had a grading system like ebay, where all good and bad comments are published, and the customers have the opportunity to decide after they read "both sides of the story".

  • Ch
      5th of Nov, 2007
    0 Votes

    I recently noticed a charge on my bank statement for $9.95 from natural cures. I only ordered the books and I thought that the newsletter was free. I don't like being abused this way. Please stop this!!!

  • St
      8th of Nov, 2007
    0 Votes

    I have been trying to stop this charge on my card for 1year still trying to get a # to talk to a person, not a machine. I"m
    canceling my card now. NOTHING IS FREE!

  • Be
      9th of Nov, 2007
    0 Votes

    im so glad i read this! i was thinking about ordering this. i have MS and was thinking this was a cure. im not sure how i found this but sure glad i did.

  • Cj
      14th of Nov, 2007
    0 Votes

    Hello, had similar problems as those above. I got the 30 day trial membership but it seems impossible to cancel - get error messages every time I try to cancel online. Sent 5 emails to the addresses provided on the site, but no responses from Naturalcures. I found this phone number on another web forum, said calling here could cancel your membership, 1 800 215 0063 , I called - was on hold a while but eventually got to talk to a person who said that he had now cancelled my membership. (I just hope that was a true statement).

  • Ma
      14th of Nov, 2007
    0 Votes

    I'll never order by phone again. The lady I talked to had at least 50 offers of this and that before we finalized the order. I've been hounded via telephone by all those companies I said no to as well as being charged for a newsletter I don't want by them and a weight loss letter. They are nothing more than a "weekly reader" with nothing new to offer for the $9.95 . Thanks for the number, I'm going to give it a try.

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