National Pen / scam
"WARNING: DO NOT USE THIS COMPANY!! They are a bait and switch service. On November 18, I ordered what I thought were high quality ice scrapers for my real estate business. Two weeks went by and I called and was told they were in processing. Another two weeks went by and I was told they would check on the order and return my call. No one returned my call. THEN, YESTERDAY, 10 DAYS BEFORE THE HOLIDAY MY ICE SCRAPERS COME. THIS COMPANY SUBSTITUTED A 10" HEAVY ICE SCRAPER FOR A 6" PIECE OF GARBAGE!! They were so cheap and flimsy I thought I would faint. When I called the company they said and I quote "we ran out of what you ordered and substituted these". No phone call, no questions asked, nothing. I spoke to quite a few people who simply apologized and offered to have them picked up. I ordered these a month ago. Any reputable company would call the client and explain the situation in time for me to order something else for my clients. But NO, they just sent me garbage and expected I would keep them. I have called Dave Thompson the CEO and left a message but of course I received no return call. As I said before, if you want quality product you need to go elsewhere. This company is not reputable and should feel the brunt of their poor decisions. "
More National Pen Complaints & Reviews
- National Pen Company - www.pens.com - this company is a classic scam! 
- National Pen Company - scam 
- National Pen Company - sends pens without orders 
- National Pen Company - demanding payment for order not received
- National Pen Company - their products and offers aren't for free
- National Pen Company - alpha soft touch pens
- National Pens - product supplied not as ordered
- National Pen Company - not reliable! 
- National Pen Company - custom pens
- National Pen Company - ordering and not delivering!!!