[Resolved] Namshi — Wrong sizes!
I have ordered from Namshi website a few times and both times received nothing but headache. I received my items and was very disappointed because sizes were absolutely incorrect. Size chart on their website is incorrect! I immediately contacted Namshi customer service and spoke to a very rude rep. The person was very angry and claimed that there was nothing wrong and sizes were correct! They refused to refund me and even refused to exchange for a bigger size, so I was basically stuck with things I could not even wear!
Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.
Namshi General Trading Customer Care's Response, May 24, 2016
Hello, we are really sorry for any inconvenience we caused you, can you please provide us with your contact number and details so that we can call you and solve the above issue once and for all
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