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MyHeritage / charges on my credit card and i've never used the site.

1 United States Review updated:

I have 8 charges on my bank statement for $104 from My Heritage company and I've never used My Heritage, nor did I authorize the transactions. The charges were refunded a few days after, but I have bank charges from insufficient funds.

The 8 charges occurred on Dec. 31, 2018 and they were credited back on Jan 4, 2019.

My email is [protected] and my name is Lori

Jan 16, 2019
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  • Ca
      17th of Jan, 2019
    0 Votes

    Dear Lori,

    I'm deeply sorry to learn about the experience you have reported and I'd like to assure you that we do not charge people without their authorization.

    I've emailed you at [protected] for further follow up.

    You can also contact me at [protected]" for any inquiries you may have.

    Kind regards,
    Catarina, MyHeritage Team

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