MTA / I am complain about bus driver
June 14, 2017
To: whom it may concern,
I am writing to inform you of the inappropriate behavior of one of your bus drivers. I was not able to obtain his name, but I believe he will be easily identifiable from the following information.
On the morning of Thursday, June 1st at 7:15 am, I was riding on the Burgher Ave and Richmond Rd. I have ridden this bus from home to work every day for a few months, the regular bus driver knows me well. However, there was a different bus driver working on this particular morning.
I was at Burgher Ave and Richmond Rd, waiting for bus to pick me up as always The bus driver did not stop but, passed and ignored me. I informed him of this the next day when he did stop to pick me up. On this day the driver yelled at me but due to the fact that I am deaf I was unable to hear or understand what he was telling me. I became very upset at this and decide to get up earlier the next day to take an earlier bus hopping that it would be a different driver. Again I noticed him which did not make me happy in fact I was very uncomfortable being on his bus.
As I said before I did not catch his name but, he had grey/black hair and a goatee. I sincerely hope that you consider this behavior unacceptable and that you will take appropriate steps to reprimand this driver. I would appreciate follow up information from you so that I can be certain you take this information seriously. Please contact me by mail or I can be reached [protected].
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