Motel 6

Returned from dinner to our room the evening of November the 9th, 2018 to find the power out, no air conditioning or lights and the room was 97 degrees. Went to the office to find that the motel staff had locked the office and gone. There was no power back up. The power remained off until 4;30 the following morning. The staff the next morning made no effort to refund our money or give us a voucher for another night. We find it difficult that a Motel chain could be this negligent . What if one of us needed the power to operate a medical device? We think we should be compensated.
Jim and Sandie Secrist
1751 N. Rio Yaqui, Green Valley, AZ 85614
[protected]

I must say that we will never stay at MOtel 6 ever. The bathroom sink drain was clogged with hair. The mirrors were so blurry you couldn't see yourself . The bathroom light was very dim. Called for a maintenance man to put a new build in. He did so and said all the bathrooms have dim lights. Floor was dirty as well. Shower walls were not cleaned only wiped down and mold around tub. Ever disappointed.

Date July 21-23, 2018
I did my reservation through SnapTravel. My check in was easy and the receptionist was very fast and kind. I paid $176.33 The room at first sight was so so. Then I notice a little roach, but I was in hurry, so I sprayed the room with insecticide, today when I came back, my room is full of dead roaches, meaning they didn't clean my room at all. I complained with the receptionist around noon. It is 2PM and I called them again and nothing has happened. I want my money back, my room cleaned and somebody from the health department to come and inspect this whole building. I have been cleaning because the insecticide I sprayed. Hope you can help me, thank you.
Alex Luna Room 245

Rooms are disgusting, door hanging by one hinge out of three, water doesnt get hot, and i took a rag and wiped my floor and it was black! Next day cleaned floor and it was black again! I asked them twice to clean floor and they just simply refused to clean the floor. Dont understand how tgey think they will make any money when nobody wants a gross and dirty room.

Motel 6 in lubbock Tx.
I been staying here for 6 days.
My 3rd day i requested a key at desk, un uniformed girls came out saying i was on a blacklist. They check computer, shrug it off without explanation.
4th day i go request change for vending machine, manager asks my name and says I'm not allowed on property and states I must be in someone elses room. Checks computer and sees I'm in my room and not on a blacklist. Again NO explanation.
Today, minutes ago a housekeeper comes banging on my door saying we are smoking marijuana. WE Do Not Smoke Marijuana!
I am being harassed by these employees for unknown reasons and need record for future references.

Hello my name is Yessica Pinedo I made a reservation [protected] for the following days [protected] two nights check out Sunday morning, am from San Diego so me and my 2 Boys one of 2 and 9 years old and husband so we arrived at 1 pm call the hotel ask if we could check inn they told us it was ok so we arrived I walk inn there was just one person helping in the front desk his name Sam he said give me ID and a card and going to charge you so I did I told him my name is Yessica Pinedo I did reservation online he said yes yes am checking my email for conformation number and his talking and he tosses my cards on the desk I stop doing what am checking on my phone I told him Sam plz do not just toss my things like that he got very upset he told me if you don't like it get out of here I don't take [censored] from you lady I said no you don't toss my things like that he said I do what ever I want am the manager here so if u don't like it get out screaming at me I told him no am driving from San Diego with 2 kids in the car long drive 8 hrs I told him he said I don't care I told him am calling the police he said am canceling your reservation am am putting you on do not welcome list so police came he told police his manager he does what he wants he did not want me there very sad a person like this should not be in charge police officer help me and my husband find another hotel since we are not from San Francisco we made it safe to another hotel, I hope u guy's do something about this problem no person should go trud this it's not write thank you for reading this as I hope something well be done.

We stayed at motel 6 in Altoona iowa. The motel rooms smelled overwhelming with must/mold. Our floors were seeping water. We changed rooms 4 times with no change. We paid cash for the rooms for 2 days so we were stuck there. We had to go to Walmart and buy air freshener and scented candles. Opened the window so we couldn't run the air conditioning. Which by the way my husband cleaned out(disgusting). These rooms were unfit for people and we should have been offered a refund from the start. The clerk acknowledged that she has this issue with patrons everyday and that the hotel is very bad. So why keep it operating? I want my $285 back. Most miserable stay ever! This motel needs shut down!

The place is a roach motel and totally unacceptable. Room133 cave city, ky.7/17/2018
Bugs got in food before we could crawling on bed at nite''SO BAD WE GOT UP AND LEFT''Pleast rectify this problem or I will post to social media (with pics) Motel register has my contact info.The appearance of the room on first glance was o.k.then the spread on one bed had blood stains on the bottom side, carpet also had stains and a hole in the bathroom wall where it appeared the door had been slammed through the wall. THE ROOM SUCKED ESPECIALLY CONSIDERING THE PRICE WE WERE CHARGED AND WOULDN'T EXCEPT MY CREDIT CARD!

Floor was not swept or mopped, left side of toilet at bottom was nasty, all corners had not been mopped well for awhile. Shower stale had beard hair, long hair on walls, wrong commode lid, ac barley worked, but once i cleaned the filter worked. We just left a Marriott at $105.00 a night...to $70/ a night...they defiantly need housekeepers here or the manager needs replaced. I am a food and beverage manager . I would never order food from here because of the condition of the room. Ive stayed at several motel 6 across several states...this by far is the worst in cleanliness. July 15, 2018 Goodlettsville, TN rm 132.. Refund or free 1 night stay good for 180 days. Receipt #

Not only have the prices gone up ridiculously high compared to other hotels in the area. The rooms were horribly dirty, they smelled of cigarettes and weed, and were all just too nasty to ignore. I say rooms because after my initial complaint about the disgust in the room, they gave me another room that was just as bad as the first. I couldn't even stomach staying the night.

My son in law and I stayed in the Ogden Utah Motel 6 and was so scared we slept with loaded guns. Crack heads were everywhere and up all night long walking the floors and halls. Time to shut this hotel down! We trade a trailer and had to park it so close to a fence it was so no one could easily open it although it was padlocked what a waste of $50 some dollars. Never again. #Shut It Down

First of all rooms are filthy with mold inside the bathroom and the shower. Then Alexis at the front desk is very rude with a bad attitude. In one of my rooms there were roaches. The rooms stink badly. Room service came to my room with a cigarette in her mouth. There weren't any towels available when we needed them. There was no accommodations or amenities such as a refrigerator, microwave, or an iron. If I had to give a rating overall rating it would be a negative-1 star. Pathetic and worse hotel experience ever in life.

I checked in and find out the pool was out of service. Something we weren't expecting because I called the day before. (Driving from Cypress, Tx). I asked if I could stay one night and not have to pay the second so we could find something with a working pool. Lady at front desk said no. I try to enter with my bags and one card isn't working at the entrance. I enter the hall and it's covered in debris. (Not vacuumed). I get into my room and the fire alarm is hanging off the base. I have a missing fitted sheet. They said they had no more. Second day I asked for more towels. They said they could look for more but they were out. Head board fell from the bed. Wall plugs weren't working for charging our phones. We went to utilize the microwave and it was disgusting. Toilet won't flush.
I have pictures upon request. I have stayed at other locations before and this is amazingly bad!

Stayed at Motel 6 Kalama Washington on June 29 and 30th. Room was filthy, air conditioner and refridgeratoer did not work, trash was left in the bathroom and behind fridge. Holes in the blankets, hair on towels and blankets, outlets didn't work we'll. Asked for another room and they said there was no rooms available. Wasn't sure what bit me and was told it was bed bug bites. Asked to speak to the owner and manager said that all he could do is forward my message and we still have not anything yet. I will never stay at another motel 6 again. I would pay more money for a better hotel or motel.

I made reservations online and sent request for early check in as i am disabled and had pets. When i called to make sure we could check in early, i was there were no rooms available and that it would be about 2 hours til one was. The reservation was for 1 queen smoking. 2 1/2 hours later after sitting in the Sun, and my pets as well we were then told check in was not til 3pm. I am disabled it was 100° outside. I requested early check in, i called at 11am and was told 2 hours which i understood as ppl were checking out. She knew I was disabled, she knew I had pets, she knew we were sitting outside in 100° heat. And after 21/2 hours she decides to make us wait, not because there wasnt a room available but she said check was 3pm. I did what I should have, requested early check when reservation was made, i called in advance and we waited 2 1/2 hours before asking if we could check in. She was rude, totally uncooperative, and had absolutely no compassion or empathy for my disability, my pets and the fact that we were sitting outside in 100° heat. I have stayed here numerous times and have never had a problem or been treated so rudely and unprofessionally. It is now 2pm and we are still outside and have been for almost 3 hours.

Yes smoking room, when was last time it was aired out and cleaned burned cover on bed, nasty floors and Cobb Webb's all over the place smoke detector cover not on and unplugged non of the outlets worked in the room could not blow dry hair told front desk clerk she informed me the manager was off and someone would contact me no contact would never stay at another one worst place I have ever stayed

I reserved a non smoking room and when we got to the hotel at 4pm they said our room was not ready. Came back an hour later and they gave our room to someone else and all they had was a smoking room so we had no choice but to take it after a very long drive from Michigan. The room stunk sooo bad and the sheets had burn marks and so did the bed covers. I couldn't sleep all night because of the smell. I want a refund for that night from hell. Plus the guy in the room next to us was dealing drugs from it all night long. This has made me never want to go back to Utah ever!

7/7/18-7/9/18 Room was not ready when we arrived around 1:30, they put us in the handicap room, no coffee pot, no ashtray for smoking and room was not as on website. Crack in ceiling, bathroom was not clean, mold in shower around the tile. The air conditioner looked like it hadn't been cleaned in a while. I would like a refund if at all possible, I did try to find the manager while there and could not locate them.

I walked into the hotel to check in and the guy at the front desk barely acknowledged me and just kept talking on his cell phone. I said I need to check in and he told me I couldn't they had other things to take care of and I should come back in 30 minutes ( this was after check-in time). I went back in when i noticed other people were getting rooms. He gave us a room and we get all our stuff and head up to the room. We walk in and the room isn't even clean. There is cigarette burns every where and it is supposed to be a non-smoking room. We notice there are only 2 towels and we are a family of 4 so we go ask for more towels and they told us they didnt have any. Mind you this was day one. We get in the pool the next morning and we go to ask for more towels and still told they don't have any. So my family of 4 is sharing 2 towels to dry off after the pool and shower. We were here 2 days and never did receive any more towels. The staff was so rude, the pool had maggots floating in it, the room was so dirty, the sink was stopped up the whole time, and there were people outside at all hours of the night being extremely loud and doing who knows what. I was so uncomfortable here. I didn't expect a fancy place because of the cheap price but I do expect something as basic as a towels so that I can shower!

We stayed at this Motel 6 June 27th and 28th. When we checked in we were not given a room with a couch (we needed it for our son) so I went to ask why and to let them know our fridge was leaking and not keeping cold. I was told that we couldn't have a room with a couch even though I called and asked if they were available before I reserved our room. One lady said that our room was cheaper than the one with the couch, then I was told that all rooms are the same. Which does not add up because if I'm getting put in a cheaper room, why isn't the price the same? Not to mention I reserved the room ahead of time and was told when I called that it would be available. Right when we come into our room, there was a puddle of water on the floor that the staff did not deem worthy of concerning ourselves with until we asked them to clean up. She told us the fridge worked after checking the plug, we had to keep a bucket of ice in it to keep our milk cold. The room had holes in the walls, the bathroom was nasty and tiles were falling off the wall, the walls had white patches all over the place and they were not clean, the dumpster was overfilled with trash. We checked out a day early after my son found roaches crawling around the beds. They did refund us the money for night of the 29th but I want my money back for the other nights. My son had to sleep at the bottom of the bed for two nights because they couldn't make reservations correctly and we didn't get to fully enjoy our trip. Please email me about resolving this issue. [protected]@gmail.com