SUBMIT A COMPLAINT

MoneyGram Payment Servicesmoneygram refund

Sent money using Moneygram they were unable to deliver for some reasons
Requested the refund and they gave me [protected] as new refund transaction number
Went to agent location and she had no cash money, and requested to send me money by E-transfer and got Pre-Payment error receive
Call money gram to know what's going on they told me to wait 2-4 days as we escalate your complaint
Again call today and customer service first told me to go to an agent and then said wait 2-4 days.

I don't know what's going on but at the end of the day, I don't have my refund back in my account. It was only $110 and for that, I already wasted my 2 hours going here and there, time on the phone and also fuel to agent locations (deposits, and refund)

An
Nov 25, 2018

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