The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Momentum Coach Hire / Coach Hire

1 Berkshire, United Kingdom
Contact information:

I booked a coach from this company in good faith to take 50 young people to a competition that they'd worked very hard for over a 3 month period. Momentum coach hire were one and a half hours LATE and caused half our young people to miss their competition.
The lateness caused us all so much upset and distress and not to mention the financial costs which we had to make in refunds (over £1000).
Momentum coach hire couldn't care less about the harm that they had caused even though they had charged me £760 for the hire of the coach.
They took no responsibility and paid me the minimum compensation of £76. I am apauled that they are allowed to do this. They completely ruined our day

Sh
Jul 12, 2016

Post your comment