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MNI Credit Report Services

MNI Credit Report Services review: Can't cancel automatic charges 328

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12:00 am EDT
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This company is charging me monthly for credit reports and I can't find them to cancel. I will have to do this through my bank incurring additional charges.

Beware!

328 comments
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Merl Jennings
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Jul 29, 2007 1:22 pm EDT

My credit card bill arrived and I discovered a $9.95 charge for a service that was advertised as free. It appears I am going to find it necessary to cancel the card to stop the unauthorized charges. Surely there is some agency who can put a stop to these fraudulent activities.

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Sky
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Jul 26, 2007 2:10 pm EDT

Wow didn't quite know what I was getting into here. The funny thing is I too wanted to see about getting a FREE credit report since I had no idea as to what my credit score is. Funny thing is I realize I don't even have credit! Oops. Oh well it did no good for me but i didn't pay anything so what harm could it be? WRONG! Like all of you I am being charged this ridiculous fee as well. But I have a solution! I happen to work at the bank my account is at so heres what you need to do: Calling MNI is practically worthless and they aren't going to help you, so go to your bank and ask to fill out a Debit Card Dispute Form. What that does is have your bank research this company and after finding it is unauthorized refund any charges from them and any overdraft charges occurring because of it. MNI does not like disputes at all and they will stop charging your bank account. I hope I have been of some help to you. The thing that amazes me is how they can keep airing that stupid FreeCreditReport.com bs without saying anything about charges. Thats false advertising.

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maryl glasnapp
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Jul 25, 2007 12:34 am EDT

They are charging my credit card monthly for something that was labeled as free.

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William Burke
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Jul 19, 2007 12:27 pm EDT

After viewing this site on July 10, I phoned the MNI number. It took repeated insistence that the charge was in error, but the representative finally relented, and the charge has been credited back to my bank account.

Gee!

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Joseph Cavender
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Jul 11, 2007 10:49 am EDT

I have the same issue(s) as all of you. I just called the previous toll free number given by H. Keen and I spoke to a rather nice woman she closed my account. I WILL BELIEVE IT WHEN I SEE IT though on my next credit card statement. Do call this number to see if it works for you. I have really learned a good lesson in to being more careful with my account numbers. We should all know that what sounds "to good to be free" is never free.

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Dixie Duellman
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Jul 11, 2007 10:20 am EDT

I just got off the phone with MNI Credit report Services and my credit card company. I did not agree to having my credit card charged every month for their service. All I asked for was the free credit report which I got. They say I signed up. I did not. What a scam. I will contact my Attorney Generals office in MN if this is not taken care of. Thank you all for your help and contact phone number.

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Jay Chevalier
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Jul 10, 2007 5:58 pm EDT

I agree with the complaints. The website is misleading in its lure tactics and put all the pressure on the consumer to deal with the problem. I will gladly join in a class action suit against them for the waste of my time, duress, and punitive damages if anybody is a lawyer.

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BERNARD FREDERICK
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Jul 10, 2007 5:09 am EDT

Same thing happened to me. These charges just started showing up.

Jul 8, 2007 Jul 8, 2007 MNI*CREDITRPT SERVICES ($11.95).

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Barb VanTil
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Jul 03, 2007 7:36 am EDT

I also am being charged $9.95 a month. I called in March to have them stop charging me and they told me they couldn't talk to me because the credit report was not for me. Interesting that they have no problem taking my money for this service I am suppose to be receiving. When a charge didn't show up on my next bill I thought it was taken care of. I just received a new bill yesterday and there are 2 new $9.95 charges on it. I agree this company has to be stopped, this is unethical and bordering on fraud.

Thanks, Barb.

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Melissa Craft
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Jul 03, 2007 6:52 am EDT

MNI has charged me $9.95 several times. I finally found these web site and the phone number [protected]) to contact them. I was told that when I agreed to a free credit report that I also agreed to a monitor program which costs $9.95 a month. So, I then told them that I wanted to cancel. I was told to fax some information to them to have it canceled. I faxed the information and guess what? I was charged again! I don't know what to do except close my checking account and then open another one up! The only thing that I can get accomplished over the phone is long waits and transfers from one person to another who seems just as confused as I am! Good luck to everyone who was sucked into this scam!

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Terry S. Reeves
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Jun 29, 2007 7:24 pm EDT

I didn't order this either, and I am charged $9.95 a month. I don't know what to do to stop the charges.

Thanks,
Terry

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Chris Douglas
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Jun 25, 2007 12:54 pm EDT

I like everyone else just got a free credit report, and began to be charged 9.95/month immediately after. 3 months ago i canceled the service, and continued to receive the charge. I finally realized that they were still charging me and called back, their response was that the person that took the original call documented that I wished to have the service canceled but did not hit the submit button. He did say that I would be receiving a refund of the charges since March, we'll have to see about that one. Make sure that you get a confirmation number for them canceling the service!

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kristin
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Jun 21, 2007 10:36 am EDT

F**K MNI! They won't give me my money back either!

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Jamie Matthews
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Jun 19, 2007 2:12 pm EDT

I was steered to this website about 10 minutes ago when I saw these charges MNI*CREDITRPT SERVICES [protected] CA on my bill and googled it. I have read all of your feedback. I also got charged 2 x 9.95 fees for a service I don't even have. I also signed up for freecreditreport.com, but I do not recall them asking for my credit card number.

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Jun 17, 2007 10:55 am EDT

The key is in the fine print! I am not saying that some of you weren't scammed, but if you went to freecreditreport.com and got your free report, part of the fine print was that they offer 30 days of free credit monitoring, after that credit monitoring for 9.95/mo. So if you didn't call to cancel in the first 30 days, then yes they are charging you!

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Jeff Ching
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Jun 16, 2007 1:45 pm EDT

Did the website update their website policies? I remember signing up for a free report and have been billed twice before I found out about the charges. When I signed up for the report, I do not recall seeing any notes on recurring monthly charges. However, the person I spoke with at the company today pointed me to the fine print.

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ALice Beene
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Jun 16, 2007 5:13 am EDT

I had to cancel my credit card and get a new one issued. I had charges from this company and when I called the number to inquire, like others was placed on hold then asked to verify my credit card number, then was disconnected. It was then that I called my credit card company and canceled my current credit card. I too would like to know about any impending lawsuits. I had two charges on the same day.

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Jen
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Jun 12, 2007 7:44 am EDT

I was wondering what these were. At first I thought it was a different charge at first, but then I noticed it twice in one bill. Called them up and a lady canceled the service quickly and told me it was free for the first 30 days. I remember signing up for their "free" service, but could never find anything to cancel my account because I was worried about something like that. What a scam. I better not be charged again.

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Karen
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Jun 11, 2007 8:37 am EDT

Lucky for me I have only seen this charge once on my credit card, and once is too much. I can't afford $9.95 amount for, like everyone else is saying, something I didn't sign up to be charged for. I'll be calling them later on today to take care of the matter. I'll also be filing a complaint with the BBB.

This is ridiculous!

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Paul D. Reding
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Jun 11, 2007 2:00 am EDT

MNI Credit Report Services keeps charging me $9.95 who are they and why are they charging me. I have been calling there numbers and have not got any one. This scam needs to stop.

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Thomas L. Deley
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Jun 07, 2007 9:03 pm EDT

I called them per their instructions when I wanted them to stop sending me the report and they even gave me a confirmation number: [protected] and I still got charged the $9.95 this month. I will be calling my bank to stop payments if at all possible.

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Jake
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Jun 06, 2007 8:42 am EDT

Thanks for posting their number. I did get it closed out but I didn't even argue about getting my money back.

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Jake
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Jun 05, 2007 8:20 pm EDT

Same here. Not happy at all, I'm game if you guys start something.

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W. EVANS
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Jun 05, 2007 3:30 pm EDT

The same with me I never agreed to any monthly charges.

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Robert A. Starr
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Jun 04, 2007 2:43 pm EDT

I asked for a credit report at my wife's request. Once made, I assumed that was a one time event. However, we have been billed monthly on our charge card. I never asked that it be done on a monthly basis and was unaware that it would continues for a fee. We will not pay again for this billing after the current billing. I expect the monthly billing to cease at this time.

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Vada Z. Dunsmore
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Jun 04, 2007 12:54 pm EDT

Where are these people located? Efforts to locate them and cancel a service that I didn't order/want has been fruitless. $10/ month is adding up. I agree that a class action law suit is in order.

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maryjane
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Jun 01, 2007 11:14 am EDT

Oh my goodness. I thought I was the only one having this problem. I talked to my bank but they couldn't do anything about it. I had no clue what it was. Thanks to this complaints board... i know that this is a scam and i have just finished canceling these stupid charges.

Thank you everyone for the number and the advice on how to stop it. I am very grateful.

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AAA LLL
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May 29, 2007 7:35 pm EDT

I called American Express and had them take the charges off of my account, which they did. I also had them put a block on any future charges from MNI Credit Reporting, which they have. BTW, MNI stands for Mighty Net, Inc., 9040 Topanga Canyon Blvd Fl 2, Canoga Park, CA 91304, phone number [protected]. These people should rot in hell.

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nicole glosson
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May 25, 2007 1:05 pm EDT

They charged me three times in the same month. If anyone wants to get together to put together a lawsuit. E-mail me.

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ANGELA
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May 24, 2007 6:00 pm EDT

I just noticed my credit card charged. Luckily i remember the site saying that after X-amount of months or days they will charge if you don't cancel after your free report. So i did immediately. I saved the conirmation number BUT they still charged me even after i had cancelled! Just tried to dispute the charges but their office was closed! Thanks so much for posting the number! Good luck to the rest of you who were victims of such fraud!

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Michael Schulz
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May 23, 2007 1:46 pm EDT

Let me Know when the class action suit comes out!

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PeteW
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May 22, 2007 5:07 pm EDT

MNI Credit Service charged me for several months... I signed up for 1 year of free credit monitoring... But have been charged immediately every month the amount of $9.99 without my permission.

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Matt McDonald
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May 16, 2007 7:35 pm EDT

I totally agree with everyone they charged my card 5 times before i noticed it . They are a bunch of a**holes

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Demetrice walker
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May 15, 2007 7:26 pm EDT

The same thing happen to me they charged me 4 times for $40.00 I do not know who they are.

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Ursula Apodaca
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May 14, 2007 10:10 am EDT

I have been charged and was not aware that when I signed up for the free credit report that they would charge me for Credit Monitoring - in which I did sign up for. I called the number that was listed in the other complaints and its not called MNI as my bank statement says - the company is called - Credit Report
I am hoping with me canceling - than next month there will not a charge of $9.95.

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Iuri Cernev
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May 13, 2007 3:55 pm EDT

The same happened with me. I filled an official complaint to BBB.

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Monk D Rodger
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May 12, 2007 8:38 pm EDT

Please let me know if there is a class action lawsuit against free credit report.com. Lawsuits.com or Class Action Lawsuits will take these type of suits... I'm game

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Marialisa Shihadeh
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May 12, 2007 3:35 pm EDT

Please let me know if there is a class action lawsuit against free credit report.com. What a scam they are running. I am going to file a complaint with the BBB.

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Frank Kyzer
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May 10, 2007 9:54 am EDT

I have been charged several times also by this MNI which i did not register for i have contacted the company at the number listed above they said they would cancel the charges form here on out but nothing they can do about the past charges. This is fraud and larceny by the laws of my state. I have also contacted the BBB and filed a formal complaint. I would like to see a class action suit brought against the company if any are interested please email me

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Yang Dong
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May 04, 2007 11:13 pm EDT

I have got the exactly same issue. First I thought it was some bank service that I used by accident. But after finding its charges several times on monthly bills, I realized it was NOT A MISTAKE. I recalled I registered some free report website last year and cancelled the service after a short time. Apparently they act like robbing money from the clients. The payee name is MNI*CREDITRPT SERVICES [protected] CA. I will do what Mareen suggested to file the complain and cancel its service.