Miracle-Ear
reviews and complaints

I can totaly related to them not wanting to let you return them my mother got some 2 months ago and they kept beeping everytime she turned her head and no volume control, went to return and as a salesman that he is he gave his spill about talking to the company and they are going to upgrade to a more expensive pair and they would eat the difference of cost, but after going and having those made and then going for setting them up these physically hurt her ears and they failed to set her app up on these to control volume. We go back to return these within her 30 days being up and he literally refused to take them back claiming she is unwilling to let him try adjusting them again. She's (we) gone up there and hour away one way 4 times in just under 2 months, and she just does not like them they don't fit or work for her. So now we are trying to figure out where or how to return them because after our last visit at their office on Youree Dr. Shreveport, Louisiana we will never go back there again. He was arrogant and nothing more than a car salesman (go in for a VW and go out with a Porche type salesman) who is only after your money. He rushed through everything he was in and out of the room and when paperwork was brought in to sign on first pair his assistant comes in to inform him his next client was waiting which I know is to give urgency to rush us to not read and just sign which we didn't read much and took his word & him just pointing to where to sign. Don't like Miracle they are not worthy and are manipulative.

sooo unhappy with my husbands hearing aids we purchased this year, supposed to be the best and we paid $5000 for them, I feel we have been taken advantage of. he has never been comfortable with how they operate, we have been back numerous times and he just has to much trouble working with our audiologist, he is 83 and she helps at office and tells him to just keep practicing, but he has trouble with her teaching, she is fast talking and bad at teaching the hearing aids are just not the ones they should have sold us, they are more then he needs, just want a more simple hearing aid he can control better, and cheaper, we are on fixed income and dont need the additional payment every month i am so sorry i jumped at buying these, I thought they would help so much, but a complete disappointment and a terrible feeling we have been taken advantage of...I should have known better...

also trouble adjusting my mothers now won't take back still have a week before 30's is up but he refused claiming she was unwilling to let him try to fix but then it would put her over 30 day's non returnable. He was a good fast talking salesman at first but literally refused to except the return so now having to see how we can resolve this matter before 30 days have expired she's 81 has enough problems especiaaly lately to have to worry about and deal with this! One mad daughter! At least I thought to record our visit.

This place kicked out my elderly parents because they dared to ask about the price. The rep only wanted to talk about the company history. When they asked a 2nd time about price, she shook their hands and told them to "have a good day" and walked away. The manager did call to apologize, but it was a little too late. When your product costs $5, 000 - $6, 000, you'd better be prepared for pricing question. It's not easy for my parents (in their 80s) to travel to a store. Infuriating to hear they were treated this way.

My husband bought 2 hearing aids from Miracle Ear ayear ago.
I've lost count on the number of times we have taken them in for repair, because they don't give receipts.
Last Thanksgiving (after just 2 months) one quit working. I tiik it in. After 1 month I called about it and they had given it away because they thought I brought it in as a donation.
Well it's Thanksgiving again and guess what, 3 weeks and NO hearing aid.
MIRACLE EAR has no ccustomer service phone number. People are stuck with their lousy products and lousy service.
MIRACLE EAR SUCKS.