Microsoft Corporationlack of customer support

Had one issue corrected by customer support assistant.
Needed further assistance regarding DVD that will not load onto a NEW laptop.
It is not possible to get further support and all messages are refused and returned.
"" Email message cannot be sent from OR Gmail.
...the new computer refuses to send the email message.
The 800 642-7676 number does nothing and simply asks for money to get help.

It appears MS support and complaint department are both closed to its customers.

I regret purchasing a new Windows laptop. There are many problems that cannot be resolved. For me, Microsoft is a unreliable corporation and abuses its customers...Terrell Jenkins

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