McGee pre owned Superstore / Poor Customer Service
My husband and I just purchased a 2002 VW Jetta from McGee Toyota Used Superstore. He went down on Feburary 6th to look at the car we saw on line. After looking at the car the deal was to fix whatever problem that made the check engine light go on and to put 2 new tires on (They were bald..not what was shown in the picture). My husband then went back to the dealership on that Monday because HE is the one who had to do all of the running around for insurance and registration. We had already put a deposit on the car that Saturday and were told that the car would be ready to go on that Tuesday, which didn't happen, the car was "ready " on that Friday. When my husband went to pick up the car it had a rejection sticker on it, it was not even washed on the outside or detailed on the inside. It also had a few pieces of packing tape holding on the back license plate. There was a crack in the windshield which made it fail. The check engine light was "fixed". During our hour and a half ride home the check engine light went on AGAIN and also made my speedometer not work. We had to go back again this being the THIRD TIME we have made the trip from Webster to Pembroke. We dropped it off on Sunday afternoon 2/14/2010. It is now Wednesday 2/17/2010. We called to say we were picking up the car and the Service department said they just needed to take it down to get a sticker. Again, this is almost a 2 hour ride. The car STILL HAS a REJECTION STICKER ON IT. We had to take the car home today because we do NOT have another car to get us both to work. The car STILL wasn't washed and Still wasn't detailed and smells. We Also found a marijuana pipe under the seat. goes to show they didn't even touch the inside of this car from the time it was traded in to the time they handed it to us.
In telling the GM our disappointment with the whole process he seemed unfazed. He said he would wash the car if we wanted. Yes that was a problem but our point was not that..it was the fact that this all should have been taken care of BEFORE we came to get the car.
More McGee pre owned Superstore Complaints & Reviews
- McGee Toyota - Lying! 
- McGee Toyota - False Advertisement 
- McGee pre owned Superstore - To People submitting complaints against McGee Superstore 
- McGee Toyota - Lying /cheating/ stealing 
- McGee Toyota - Happy 
- McGee Toyota - Lying, cheating, the usual
- McGee Toyota - Sold me an unsafe car that will not pass inspection.
- McGee Toyota - Salesmen
- McGee Plumbing & Mechanical - Excessive hourly charges
- McGee Toyota - bait and switch