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Mccarthy Nissan Germiston / terrible service

1 South Africa

took my car for a service on the 24 Jan ’09 at the McCarthy Nissan Dealership in Germiston:

Gold Nisaan Micra Comfort

SBH 397 GP

& they’ve put a wrong oil filter; they used an Almera oil filter instead of a Micra’s oil filter. The whole month I’m driving around with the wrong oil filter. Eventually my car broke down on the 26 Feb ’09; which I’ve handed my car in to them that very same day.

They’ve been fixing my car since then & today marks exactly a MONTH they have my car & I’m being given un-clear timelines as to when I’m getting my car back.

I've just been advised that they're only getting the 2 parts from the factory on the 18 May 09.
How can it take 3 months to get a car part.


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