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Max New York Life Insurance / complain against max new york life agent mrs edna

1 India Review updated:
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In the year 2008 march i approched Mrs Edna an amgent for max new york life to take a one time policy for both my children for a sum of 50, 000/ which was an amount that was given to them by their grandmother who is now no more as a gift for their wedding i had investested it in indra vikas patra all these years but now i told her i wanted to invest in max she agreed gave me some suggestions as to put one on my name an one on my sons name which i did
after the initial signing of papers and taking the cheque that ended our work only in the year 2009 in march i started getting reminders of a payment due (i am one person who doesnt like payment reminders hence even for my other policy i was after her to do an ecs clearing which took 6-8 months(mistakes from their end not mine ) but it was done .Shocked at the reminders i frantically called Mrs Edna who was in bombay for a long while said she will sort it out when she gets back and she stopped the phone calls that were coming to me (which was a relief) After a couple of months she came back during which time she told me she has spoken to a Mr prasad who will make it a one time payment when she gets back.We she got back she changed the whole story saying there is nothing that can be done about it etc an speak to Ms RAJANI etc i spoke to her an told her this is what i had asked for an i didnt get it she was pretty rude and told me off there is nothing that can be done i reverted back to edna but there was a silence from her end too i kept sending her sms es and giving her calls but she never took the calls
About six months ago i got a call from a Mr Nagendra who rang up an said i have just joined in and i was looking at your accounts and i see u have many policies and tried to sweet talk me and said he would come to see me and tht was it.Again in feb 2011 this mr nagendra rings me up and i told him what i had to say regarding the policy can u imagine he calls me about the policy revival and when i had to tell him what is on my mind he says he doesnt have the policy nos if i mail them to him which i did and he promised to to coem and see me on the tursday after his call that was it i wrote to rajini in march regarding this and she sends me back a reply which is attached to the letter i have not even got the policy from them if they say i have received it where is the acknowledgment form that is at the back of each policy that i have to sign and give back to the company
i have some emails tht i have sent to them it was mostly making calls to edna who never answered the calls
please help me regarding the same
thanking you
samina javed

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  • Vi
      21st of Nov, 2011
    0 Votes

    No response towards my complaint of cheating us with false promises as we have sent a cheque of premium of policy no "ED855476799IN" which was cleared inspite of that we have received a notice that the policy has lapsed but your response towards that was neutral. we are not mad here sitting and writing complaints to you and you are not responding. we will take this matter to the consumer court (of cheating us) if in a day your response doesnt comes

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