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Massage Heights / Contract cancelled, but they keep charging my card

1 Rochester Hills MI, United States

The Massage Heights in Rochester Hills, MI used to be great, however, they lost all of their good therapists because they don't treat them well. I canceled my membership in October with 30 day notice as needed. The manager confirmed there would be one last payment in November with one last massage in November which I agreed to per the contract. The November dues were pulled, I used my last massage, but the company pulled my dues again in December. When I called, the manager has been fired, the new manager won't take my calls nor will he return my calls, so I can't get anywhere. The word on the street is they are going down hill fast. I have contacted my credit card company to dispute the charges, and I will be contacting the better business bureau. Watch out for this company; don't give them your credit card information!!!

Dec 30, 2015

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