SUBMIT A COMPLAINT

Marlboro / marlboro red beyond

Cape Towm, ZA

Good evening.

My name is Candice and I have been smoking for 6 years now. I started smoking malboro blue ice and switched to malboro red beyond about 4 years ago.

I have only smoked Malboro brand cigarettes and have never had a issue with the quality until the last approximately 6 months.

With every packet of malboro red beyond packets I buy, almost half of the cigarettes in the pack do NOT have the ice balls to pop. I can not smoke a cigarette that does not have the menthal as it burns my throat and I end up throwing it away. This means that I am losing almost R15 per day with each packet that I buy.

At the beginning it only started with one or two cigarettes not having the iceball bur now the problem is becoming greater and I am considering changing cigarette brands.

I only want this issue to be heard and looked into as I feel the quality is going downhill.

I look forward to your feedback.

Kind regards
Candice

Ca
Nov 27, 2017

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