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[Resolved] Maple Call / maple call

5 Canada Review updated:

Used to be with necc telecom. Just got a bill from maple call with fees that I never paid before.
Every time I call customer service I slowly make it through the queue and then they eventually hang up on me before I get to speak with anyone! I've called 5 times and the same thing happened 5 times! If anyone gets to actually speak to someone in customer service please let me know.

  • Resolution statement

    Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

  • Maple Call Customer Care's Response, Feb 05, 2019

    Dear valuable customer!
    Please provide us with your contact phone number and your customer ID and we will contact you back. You may also write us directly at [protected]@maplecall.com and our team of experts will assist you with all questions and concerns.
    Thank you
    Maple Telecom customer care team

Va
Feb 5, 2019
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