Malindo Airwaysbag damaged and bad service

Booking number: PNR: HPAXBC

Want to complaint malindo customer service. My luggage damaged during transport from kota bharu to subang airport. When i went to office to complaint, the person in charge not even there. Went to ticket counter and they can't even get them while keep contact them. I waited for an hour for the PIC to come here and check my bag. The PIC waste my time. They supposed to stay in customer service office and not go around and not leave the office and went out from airport. Finally the PIC came, the reason that i get was malindo air not enough man power. Please Malindo air, hire more stuff to prevent such incident happen.

Malindo Airways

Jun 20, 2018

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