Malaysia Airlines / service

Malaysia Review updated:

25/10/2018 MH0038 KUL-ICN
Terribly insulted by your lead stewardess Phuah Soh Kin staff no. 210331 upon entering the flight at 1:45pm. With passengers coming I thought it might help by telling my seat number instead of showing my boarding pass. Anyway I did show her and she insulted me by saying " frequent travelers will know what to do". Was it necessary for such a remark? Is this what MH hospitality is all about? I've traveled with other airlines but never have I been insulted in such s manner in public. How can she concludes I don't travel frequently? I think an apology is necessary and making this viral will definitely bring unwanted fame to her.

Malaysia Airlines

Oct 25, 2018
Sort by: UpDate | Rating


Post your comment