SUBMIT A COMPLAINT

Magnamail Pty Ltd. North RydeNon Delivery Order No: 74712

On February 1st I placed an order for:- D 315 BUY ONE GET ONE FREE--Size 34. Today Feb11, after making a phone call and waiting 35 minutes to receive an answer, I was informed that the item was unavailable. Why was I not advised of this so that I could make alternative arrangements. The cost for the item was debited against my credit card on Feb 2 and as yet I am waiting for reimbursement of the amount involved as the product is no longer available. You received prompt payment so I expect my credit card to be promptly adjusted. Please attend to this matter.
J. Moran.

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