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Maggiore / car rental service

Roma, Italy

We rented the car online for a week, payed for it by credit card.
When we came to get the car they wanted to take a 700€ deposit. We didnt have that amount on the same credit card and so we gave another credit card. However they did not accept it and refused to give us the car promising us a refund.
When we called customer service to get a refund they said it was not possible. The staff was very rude to us as well and not helpful at all. We discourage anyone from using their services.

Ps: we were not the only ones at the station with the same problem, a couple came in right before us complaining about the same problem.

This company is a disgrace. Utter [censor] i must say. Will never use their services again.

Le
Oct 21, 2017

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