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LuluGal

Posted: Mar 20, 2017 by    

Product size and service

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Contact information:
Shanghai, China
Lulugal.com
I ordered a swim dress size XL using their size chart. Item arrived on the day they said and the suit is beautiful however it is way smaller than XL. I measured the hips with my tape and they measure 25" not th 44" the chart listed. Same with the top. I sent an email and pictures and they said hey we're sorry but because it was so expensive to return I might want to sell it or give it as a gift. I read their return policy as that if it was their mistake they would refund me. They said I have to pay to return it and it would cost me a lot and they also said they would take shipping out of any refund. I won't order from them again.

LuluGalLuluGal

Complaint comments Comments (0) Complaint country China Complaint category Clothing, Shoes & Acc

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