LuluGal / Product size and service

Shanghai, CN
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I ordered a swim dress size XL using their size chart. Item arrived on the day they said and the suit is beautiful however it is way smaller than XL. I measured the hips with my tape and they measure 25" not th 44" the chart listed. Same with the top. I sent an email and pictures and they said hey we're sorry but because it was so expensive to return I might want to sell it or give it as a gift. I read their return policy as that if it was their mistake they would refund me. They said I have to pay to return it and it would cost me a lot and they also said they would take shipping out of any refund. I won't order from them again.


Mar 20, 2017

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