Lucille's Smokehouse BBQ / Not impressed

United States Review updated:

On November 19, 2009, my best friend decided to have her birthday dinner at Lucille's BBQ.

As soon as we sat down our watiress came over and took our drink orders. I asked her to recommend a good beer. Lucille's makes a few of their own beers and she recommended their Hefeweizen, so I ordered that.

Our drinks came about 15 minutes later. By this time, another member of our party had joined us and she just ordered a water. One of the guys at our table ordered some deep fried pickles for an appetizer. Our waitress left and came back 20 minutes later with the appetizer, but no water. We kindly reminded her about the water and my friend asked for another iced tea. The waitress left and came back a few minutes later with the iced tea, but not the water.

She took our food order and we reminded her about the water. She said she'd be right back with the water. She came back about 30 minutes later with our food, but she still forgot the water. We reminded her again about the water. She left and came back with water. Finally.

I ordered a beef brisket sandwich. The beef was cooked perfectly, but the sauce they put on it had a weird taste to it. I didn't care too much for it. The sandwich came with one side and I chose potato salad, which was homemade and delicious.

After we finished eating, our waitress came back to give us the check. She did apologize for the poor service and said she was just having an off day.

Will I go back? Maybe. If I do I would order something else. I think Famous Dave's BBQ is much better. For the same price that I paid for a sandwich and one side, I could have gotten a half a rack of ribs, two sides, corn on the cob, and cornbread at Famous Dave's. I think the food at Lucille's is a little over priced and not that great. At least my beer was really good.

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  • Nu
      3rd of Feb, 2010

    I don't expect I'll be in Tempe, AZ anytime soon but this is good information to know. I'm sorry the waitress was having an off day, by her own admission, but good heavens. First of all your initial drinks should not have arrived 15 minutes later. Give me a break. How long does it take to bring drinks to a table? I might have left, but 5 minutes, turns into 10 minutes then 15 minutes and there you have it...sometimes 30 minutes later. I expect you would have left had you realized the service would have been that bad in advance, not to mention the food. I've been there at other places and still remember. I never went back.

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