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1.0 163 Reviews

Lotus Leggings Complaints Summary

0 Resolved
163 Unresolved
Our verdict: Engaging with Lotus Leggings at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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Lotus Leggings reviews & complaints 163

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M
11:37 am EDT

Lotus Leggings leggings

These people are cold hearted [censored]! I explained that my card was stolen and that they took out a charge that wasn't mine they refused to help me! The we're happy to steal 55 dollars that I needed for formula and diapers. I told them that I didn't know who bought leggings with my card but they said oh well can't help you! They told me to track down my thief and get the money from them when it's lotus leggings who stole 55 from me! So I have no leggings that they said I bought and I'm out 75 dollars. I guess feeding my kids and clothing them will have to be put on the back burner!

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Update by Maddy King
Sep 26, 2018 11:56 am EDT

Such a waste of money! They pride themselves on stealing money! Carma is a [censored] and I'm sure she will catch up with them! Their lives will crumble and they will wonder why! They stole 75 dollars from my account and refused to help me! They are thieves and I hope they loose business. I explained to them that I didn't make a purchase for leggings but they didn't care they just wanted to know how they could get more money from me! They are a waste of breathe in this world

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K
12:30 am EDT

Lotus Leggings unauthorized charges

I signed up for the try lotus leggins trial and was not only forced to pay for shorts I opted out of buying but was charged an unauthorized 49.99 AFTER I asked for my account to be closed and was denied a refund by customer service even tho I never received the trial leggins to even TRY the leggins and I was never told I would be charged 49.99 a month for this service. I am going to my bank this Friday to file a fraudulent charge claim and to get my money back. Also every time I try to cancel I am told I have to call a 1800 number and when I call the number I am told I cannot get a refund and am given the run around! I can buy leggins for $5 at Wal-Mart. Their prices are not only outrageous they are absolutely downright ridiculous! I want a full refund and my account to be closed is all I want! And I can't seem to get anyone to do this, so my bank will have to handle it asap

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Nan Messer
, US
Oct 11, 2018 7:57 pm EDT

I was just charged $ 49.99 for a pair of leggings I did not order !
PLEASE IF I'M ON A LIST OR SOMETHING, I WANT TO
CANCEL ANYTHING AND EVERYTHING I AM ON !
I CANNOT AFFORD THIS ! PLEASE TELL ME HOW TO STOP ANY MORE UNAUTHORIZED ORDERS !
SINCERELY, Nan Messer. nanmesser3@gmail.com

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Lisa Mayfield
, US
Sep 26, 2018 9:59 am EDT

I had the same thing happen to me! After me requesting to speak with a supervisor she offered me 20% of my $49.99 back I said NO! I still have not received my initial trial how do I know I will even like these? She was very rude and told me I was talking over her when I was only responding to her then she offered 50% when I said I'm going online to report this horrible company. Then out of no where she offered me 75%! I was like cancel my damn subscription! I finally accepted the 75% refund just to get off the phone!

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R
1:13 am EDT

Lotus Leggings automatic subscription sign up

I bought A PAIR of leggings from this sight and was automatically signed up to their VIP membership without knowing. A month later I get an email from them saying "Thank you for your recent order..." then about 2 weeks later I get another pair of leggings. I looked at my bank account and I was charged $50. I went back to that email I got and there's no way to contact these people. I had to dig and dig to find any kind of "contact us" link. Finally found an email. Emailed it and nothing. Called my bank. They started an investigation. In the meantime, I got another email saying "thank you for your order" again $50 drafted to my account. My bank couldn't figure out where it was coming from and suggested I cancel my card. BIG pain in the butt to do that, as I have bills and other "legit" auto payments that come off that card. I ended up having to cancel the card. I'm very annoyed with these people. They're crooks and steal people's money. Something must be done. I have also reported them to Facebook.

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11:50 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Lotus Leggings vip membership and double and overcharging

I submitted an order on 9/2/18 for trial of lotus leggings advertised for $4.95 and shipping within 48 hours. I have not received anything as of today except reoccurring debits on my mastercard.
1. $4.95 on 9/2
2. $4.90 on 9/2
3. $2.49 on 9/2
4. $24.99 on 9/22
5. $29.93 on 9/22
Total $ 67.26!
What kind of scam is this?!. I want thrse charges reversed and take me off any "membership" you put me on and do not charge my card again. Im sending a duplicate of this email to the bbb.
Lori maville

[protected]@gmail.com

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B
9:50 pm EDT

Lotus Leggings I want to cancel the "vip subscription"

One of my family members ordered a set of leggings from Lotus Leggings as part of a free trial. The initial charges were small, no more than 5 dollars, but I discovered today that suddenly $49.99 had been deducted from our bank account without my family member having actually received any products from you. I would like to cancel this subscription and get my $49.99 back, because we cannot afford such a large charge on a monthly basis.

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4:03 pm EDT
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Lotus Leggings unauthorized credit card charges

Unauthorized credit card charges!
You charged my credit card $49.99 on August 2, 2018
I did not order anything/nor did I give you permission to charge my credit card!
Refund all my monies! If you fail to do so, I will post your unethical behavior! I will post online and on facebook.
I have no purchase order number, because I didn't buy anything!
Darlene Duran

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Update by darlene duran
Oct 01, 2018 2:49 pm EDT

I am still waiting for my refund!

Update by darlene duran
Sep 25, 2018 4:20 pm EDT

On August 2, 2018 Lotus Leggings charged my card $49.99 for an item I didn't order! This is the 3rd complaint I submit.
I am getting pretty frustrated at your lack of co-operation!
What other information do you need? I didn't order anything, therefore, I don't have a purchase order number!
I DEMAND IMMEDIATE REFUND ON MY CREDIT CARD!

Update by darlene duran
Sep 25, 2018 4:22 pm EDT

I Am still waiting for my credit card refund!

Update by darlene duran
Sep 24, 2018 4:04 pm EDT

I amm waiting for my refund!

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A
10:14 pm EDT

Lotus Leggings lotus max legging - did not agree to subscription; did not receive earlier order

Hi, I went on line as a friend has ordered from you (on a number of occasions) and intended to buy 2:1 $20 leggings.
I got taken to a special offer trial $4.95 for a pair of leggings - no choice in design only size. I then got offered a pair of shorts which I did not want but could not get off my order, I made the mistake to continue as only 4.95 (total order $12 ish).

I have not received above order but have just had $70 taken out of my account! I am furious. I went on line and investigated and see you do some sort of subscription. I have absolutely not signed up to this at all.

I cannot find a telephone number for Aus customers (or anywhere else for that matter - error page comes up) but wish for a refund of money taken unapproved from my account and either immediate delivery of my actual order or refund of that money too.

I am sure this is an unintentional error and am hopeful it will be addressed urgently - I cannot afford this,

I did not sign up for any ongoing purchase but please remove me from any list I am on - thank you.

Please contact me asap on [protected]@hotmail.com
Yours sincerely
Angela Cooper

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8:28 am EDT
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Lotus Leggings trying to cancel vip membership

Hello lotus leggings this is Renee De Bruyn from Adelaide south australia. I messaged you last week about extra charges to my account after I had received the black leggings and black shorts I received at $6.95 each and I have not purchased anything since then these changes where taken out on the 13th and 14th of September both charges where for $69.79 on both days. I want to cancel any membership I may have signed up for. I have also tried to message on Facebook but when I write my message no one replies to me. I have also tried to ring the international phone number and I cant get through

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J
3:36 pm EDT

Lotus Leggings subscription

I see so many posting about wanting their money back and their membership not being canceled. In my situation I am very upset that I subscribed and received my leggings for two months which I fell in love with but now I've been waiting to receive my 3rd legging for this month and nothing! I just got off the phone with customer service and they said my membership was cancelled due to many attempts on running my card and payment not going theough. So I have to subscribe all over again and this wouldnt happen if they would contact me via email stating the issue before having the system automatically cancel my membership.

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Robin Nassau
, US
Sep 22, 2018 11:33 am EDT

Call bank. Change card
Report them to atty general. BBB forget it. They never assist
Report to Facebook
Ftc (under this administration useless)
Best bet call fraud dept of your bank
I was almost lured in by 4.95 offer

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J
3:49 pm EDT

Lotus Leggings leggings

Lotus leggings is a scam. If you ordered already watch you bank acct. I'm at almost $200 extra they took out and can't get a return phone call.
They say they're true to size but I found their size chart. I'm a 1x, ordered a 2x in case they were small and that is equivalent to a 12 large in the U.S.
Look at the comments on their site ...a lot of the accts are dummy accts.
Run from these Chinese Con artist.

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N
5:34 pm EDT

Lotus Leggings I never approved for extra money to be taken off my card this site made me pay for a vip membership and all I wanted was the leggings

I sent a email a bunch of times about my order and what had happen costumer service isn't open on sundays and I want my money back ASAP when it was time to pay it said 4.95 and then processes my card and at the end it showed a 12.00 and some. Change balance and I checked my email and two transactions acured and I only sumbited one purchase and that was the leggings and this company made another transaction without my permission just would like my money back and cancel the order it says I have 24 hrs to be able to cancel my membership and order within 24 hrs

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K
5:43 pm EDT

Lotus Leggings leggins

I ordered leggin off of lotus leggins site on Facebook no where on there site does it exsplane the police they said I got a trial package I could refund only if my package did not come in 5 days after ordering and if I did not cancell out my membership in 14 days I would get chartered full price for leggins I got charged for my package 1 pair leggins 49.99 and 1 pair shorts 49.89 event if I sent them back I could not get a refund no where on there sit did it tell me I cancelled out my membership how do I know even know I cancelled out my membership I am still not going to get charged off my debit card

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2:10 am EDT
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Lotus Leggings vip leggings

I wanted to buy leggings not pay for membership, I do not want to be charge a next time for a membership that I don't want. If you have an offer it should be clear that is also gonna charge you for membership so we have the option to opt out of it! I find it disrespectful to customers to be charge for something without even asking if we want it or not.

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K
6:35 pm EDT

Lotus Leggings I can't find the website

I was trying to order leggings from lotus leggings, but first I had to hit the button to become a VIP member, which I didn't know they were going to charge me 4.90 cents for, but it said when you become a VIP member, you could order any of the leggings for 4.99, which is a good deal. So paying the 4.90 wasn't that bad. But I ran across lotus leggings again, I got excited, but guess what, they wanted me to hit the VIP button again, but I knew if I did, I would be charged 4.90 cents again, this part of it, ain't right. I finally received my leggings, and I love them, I just hope and pray that they fit. They look kind of small to be a large. But we will see. I know they stretch, I just hope that they don't stretch to thinly, I don't want them to be see through. When I order again, if I ever find the site, I'm ordering an extra large.

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Update by Kathy Centers
Sep 01, 2018 6:39 pm EDT

If I can find the website, and continue to buy leggings for 4.99, I will be 100%happy.
I thought this went to customer service, or I wouldn't have posted in the 1st place, because I did receive 1 pair of leggings and 1 pair of shorts for 4.99 a pair. THANK YOU

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4:10 am EDT
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Lotus Leggings subscribing people to vip memberships without letting the customer no..

I ordered what i though was a pair of leggings i had no idea that it was a subscribtion service...i have seen 100s of reviews saying its a scam when i have asked to cancel they gave me a number for china that isint even connected...when i contact them on fb they never actually anserw my question.. .i only ordered today and want to cancel before they send it out...i just dnt understand how such a dodgy buisness remains open...they cnt even anserw a simple question...i cnt find any info saying im a vip and cnt sign into the website so im lost as to what to do

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BamaEnergy
, US
Sep 05, 2018 12:55 am EDT

Has anyone found a working numbe

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PENELOPE
,
Sep 01, 2018 3:37 pm EDT

I just had the same problem. I am trying to cancel this supposed contract I never New I was entering. I too thought I was just ordering leggings and shorts at introductory prices totaling about $12. Now they have charged my account over $100 dollars and I have not received any products. It is a scam and I need it cancelled. What a nightmare. Lotus leggings are ripping me off.

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Author of the review
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Nadine10
, AU
Sep 01, 2018 10:21 pm EDT
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Replying to comment of PENELOPE

Have u called the support number i tried but cldnt get thru [protected] is apprently the number to call to cancel...depending on where u are u may need a area code..pls let me no how you go...

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Author of the review
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Nadine10
, AU
Sep 05, 2018 6:04 am EDT
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Replying to comment of Nadine10

U wnt get thru i spoke to telstra no such number registrered not internationlay either...not listed anywhere total rip offs i canceld my card id do the same to be safe...

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Nadine10
, AU
Sep 05, 2018 6:06 am EDT
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Replying to comment of PENELOPE

Def cancel ur card i contacted telstra no such number is registered...nowhere even international...all the google reviews say the same nothing but a scam...i wasnt risking losing any more money

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J
7:28 pm EDT

Lotus Leggings vip membership

Do not sign up for this 1st they double charged me
2nd they sent the wrong size said they would send more 3 weeks later still nothing 3rd the last week of the month you cannot get threw to customer service to cancel
4th there is no option to even cancel your member ship!
Order leggings off wish because thats where lotus ships them to you from!
Im outraged !

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Conner Jones
, US
Feb 13, 2019 8:12 am EST

have been trying to cancel for 6 months and they refuse to send me a refund.

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Saphiracms
, US
Jan 28, 2019 8:44 pm EST
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They sign you up for their VIP membership without notice! When I saw the charge on my bank statement, I contacted them and got the run around a hundred times over! DO NOT BUY FROM THEM!

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Jodie Colebrooke
, US
Jan 06, 2019 11:17 am EST

DO NOT Sign-up with LotusLeggings! I have had such a difficult time with customer service and sending back and getting a refund. My fault for ordering the trial legging and I tried to return the second legging, but it is difficult to return with the policy the company has. I tried cancelling my account. On January 6th 9am I spoke to Jack, from Lotusleggings he read off his script and was very very rude by hanging up on me. I will NEVER consider using LOTUSLEGGINGS again.

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Remyi28
, US
Sep 10, 2018 3:22 am EDT
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5:52 pm EDT
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Lotus Leggings refund

I placed an order received 2 pairs of leggings on 2 separate occasions and they were the wrong size both times. I requested a refund of $49.99 and to cancel my membership. It never happened, I called again after noticing another $49.99 charge spoke with 2 different reps after spending over and hour on the phone and being put on hold for over 45 mins I had to hang up. I was denied a refund by a supervisor Tony M. I will take legal action as my next course if someone does not get back to me and resolve this matter. I'm requesting a refund of $99.99 asap. Please call me at [protected] to discuss.

Thank you

Vivian Babot
213 Cascade Drive
Vacaville, CA 95687
[protected]

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P
4:55 pm EDT

Lotus Leggings did not sign up for vip membership!!! furious!!

Cancel and refund my money immediately! i did not sign up for this, i want my money back!

my original free trial was aug 10 charged my debit card for: $2.49, $4.90, $4.95

my debit card has been charged twice more today aug 27: $49.98 & $49.99

no items rec'd. Nothing!

call me [protected] need phone number to contact you immediately! cancel unwanted vip membership immediately!

cancel vip or any other thing you tricked me into!
patricia hawks
10617 crackling dr
indianapolis, in 46259
[protected]

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PENELOPE
,
Sep 01, 2018 3:42 pm EDT

I am trying to contact them for the same reason. I thought I was order leggings and shorts at introductory prices totalling about $12 on August 13. They charged me that and now have charged over $100 for a membership I did not agree to. I have not received any products and can’t reach customer service. I’m going to have to pay my bank to block their charges.

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S
7:58 pm EDT

Lotus Leggings refund policy

I was not aware of the amount that is charged on a monthly basis whenever you sign up for the $4.99 deal. You will actually be charged $49.99 per month. So when I called to cancel and get my money back, they said they do not take returns and do not refund at all. I think that is totally crazy for a company to be run like that. So I spoke with a supervisor and she did agree to give me 25% refund. So that's about $12.00 out of the $49.00. I appreciate that, but still! Their policy should definitely be amended!

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PENELOPE
,
Sep 01, 2018 3:47 pm EDT

The same thing happened to me. I can’t reach them to cancel and they have charged me about $100 over what I agreed to. I can’t afford this. I need it to stop but don’t know what to do. I am hoping I can pay to have my credit union block any future charges from them.

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Kendal Olsen
, US
Sep 02, 2018 6:04 pm EDT
Replying to comment of PENELOPE

Did you get any refunds on any money they took out on you and if how did you do it I don't know why there company has not been shut down if they take so much money from people get back to me

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J
9:59 am EDT
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Lotus Leggings leggings and personal account

I was charged $49.99 on the 20th of the month. I was not informed of the 16 day trial period. However I have asked about not being able to sign into my personal account. I called again today to change my size to a L because a small would have only fit my hand in it. I said something to the cs rep and she said to try [protected]@lotusleggings.com. Couldn't get in again with my information. My email is being used but I cannot log in.

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