Lotus Leggings / debiting my account for vip membership but I don't get my purchases!
I have emailed and phoned so many times and nobody answers or responds to my emails.
I have paid for 4 months for a VIP membership yet I don't receive any parcels so basically have been paying for a service I do not receive. I have asked for a refund and for cancellation of the membership but I get passed off and told that they cannot help me.
I have tried to get a refund for the purchase that for 4 months has not arrived!
They dismiss me and give me an international contact number to call on which nobody answers and there is just hold music. I have tried the option of giving my phone number for them to phone but this option does not work. I suspect there is nobody on the other side to answer at all.
I want to be refundedfor my previous purchases that have not arrived and refunded for the VIP payments I have made as I have not been able to benefit from this VIP membership, none of the items arrive.
Shocking service, regret signing up.
Updated by Janislr, Sep 21, 2018
Who can you file with??? I want to do the same.
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