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Lotus Leggings / debiting my account for vip membership but I don't get my purchases!

1 United States
Contact information:

I have emailed and phoned so many times and nobody answers or responds to my emails.

I have paid for 4 months for a VIP membership yet I don't receive any parcels so basically have been paying for a service I do not receive. I have asked for a refund and for cancellation of the membership but I get passed off and told that they cannot help me.

I have tried to get a refund for the purchase that for 4 months has not arrived!

They dismiss me and give me an international contact number to call on which nobody answers and there is just hold music. I have tried the option of giving my phone number for them to phone but this option does not work. I suspect there is nobody on the other side to answer at all.

I want to be refundedfor my previous purchases that have not arrived and refunded for the VIP payments I have made as I have not been able to benefit from this VIP membership, none of the items arrive.

Shocking service, regret signing up.

Ja
Jul 12, 2018

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